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From Nema Wiki
Preparing Your pc for PC Repair
If you are getting Laptop repair for the computer than the is something which should quickly and cheaply get the computer working again. Laptop repair experts possess a lot of experience and knowledge handling a broad range of issues that are common with PCs, and they should thus have the ability to assist you to solve the issues together with your PC with minimum fuss.
However while PC repair should look after everything for you, you may still find considerations for you and ways you can enable them to to do their job more quickly/make the job easier for them as well as for you. Wish to consider look at how to prepare your computer for PC maintenance.
The first thing you need to consider when getting PC repair is that you will need to make your computer readily available for the PC maintenance company. First of all what this means is removing any password protection you will probably have onto it. This may seem like a really obvious move to make, however lots of people don't automatically consider it and can thus hand their computer along with a password onto it that prevents anyone from being able to view it. Most of us prefer to not tell anyone our passwords, and particularly as we use the same passwords for everything and this is one thing which will slow down the pc repair service so you are best off removing it to begin with.
Another thing to do is to consider whether you perhaps have any incriminating files on your computer. This can be embarrassing for both the pc repair company and you, if you do have any such files, make sure that you take them off before you hand your computer in. For those who have an embarrassing picture of you around the desktop for example than the will make it uncomfortable for the Laptop repair expert and it'll make it embarrassing and uncomfortable for you personally as well whenever you realize and have to go and collect it. This is simply the same as cleaning your teeth prior to going to the dentist, so be sure to do a quick sweep if your computer enables you to.
Likewise you might desire to remove anything very private or confidential. If you are using a professional PC repair service then you can be assured that they'll be upstanding and they won't attempt to steal any information. After all, your repeat business and good review is worth more to them. But also for your personal piece of mind, it doesn't hurt to delete or password protect any text files with your bank account details on them etc.
Finally be sure to support your computer data. This is important prior to using PC repair as sometimes the only method to solve the issue is to format your hard drive. This means completely wiping it of data and that's the easiest method to remove any viruses. They will not do that without asking your permission first, but when you have already backed up you'll be able to give them the go ahead right away.